To place a refund, return or exchange request for an order placed with The Little Mustard Seed, You would need to contact The Little Mustard Seed via the contact methods listed in Our Website “Contact Us” page.
Please have your order number available and provide a reason for your request in order to speed up your refund process. Your request will be reviewed within 2 business days and we will notify you via email of the results.
Refund, returns or exchanges request are accepted for unused items still sealed in their original packaging up to 30 days from the date of placing the Order with The Little Mustard Seed. The Little Mustard Seed may grant extensions to this period for some special cases and Products at its discretion.
You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancellation request.
Some products have special conditions for returns as described in the Order or Product materials delivered (“Products terms”) so please read the carefully before making a request with The Little Mustard Seed. In case of misunderstandings between The Little Mustard Seed Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable and you will be responsible for return shipping, except if due to The Little Mustard Seed’s error, when you need to contact The Little Mustard Seed and make a formal request.
If the refund request is granted by The Little Mustard Seed, payments are refunded as follows:
- Credit / Debit Cards payments will be refunded within one (7) business days;
- PayPal payments will be refunded within one (7) business days;
- Cash payments can be collected after notification from The Little Mustard Seed
The present Refund policy is part of The Little Mustard Seed’s Terms and Conditions.